Introduction

At FinanceHero, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website and enroll in our courses. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect different types of information in connection with the services we provide, including:

1. Personal Information:
   • When you enroll in our courses or sign up for newsletters, we may collect personal information such as your name, email address, phone number, and payment details.
   • We may also collect additional information that you provide voluntarily, such as your career goals or preferences related to the courses you wish to pursue.
2. Usage Data:
   • We collect information about how you interact with our website, including your IP address, browser type, pages visited, time spent on the site, and referring URLs. This data helps us improve the functionality and user experience of our site.
3. Cookies and Tracking Technologies:
   • We use cookies and other tracking technologies to enhance your experience on our website. For more details, refer to our Cookies Policy.

How We Use Your Information

We use the information we collect for the following purposes:

1. To Provide and Improve Our Services:
   • We use your personal data to process your course enrollments, provide you with course materials, and support your learning experience.
   • We may also use your data to improve the quality of our services, track your progress, and provide personalized recommendations based on your preferences.
2. To Communicate with You:
   • We may use your contact information to send you updates about your courses, promotional materials, and other relevant communications.
   • If you have opted in, we may send you newsletters or information about new courses and features.
3. To Process Payments:
   • We may collect payment information in order to process transactions related to course enrollments and other services. Payment details are handled securely by trusted third-party payment processors.
4. To Monitor and Analyze Usage:
   • We use usage data and analytics tools to understand how our website is used and to improve its performance and content.

How We Protect Your Information

We take the security of your personal data seriously. We implement industry-standard security measures to safeguard your information, including encryption and secure connections. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

1. With Service Providers:
   • We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, or delivering course materials. These providers are required to keep your information confidential and use it only for the purposes for which it was shared.
2. For Legal Compliance:
   • We may disclose your personal data if required to do so by law, regulation, or legal process, or if we believe in good faith that such action is necessary to protect the rights, property, or safety of FinanceHero, our users, or others.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You can request to view, correct, or delete any personal data we have collected by contacting us using the details provided below.

• Access and Rectification: You can access or update your personal data by logging into your account on our website or by contacting us directly.
• Deletion: You can request to delete your account or personal data by contacting us. Please note that some information may need to be retained for legal or accounting purposes.
• Opting Out of Communications: You can opt out of receiving promotional emails or newsletters at any time by following the unsubscribe instructions included in the emails, or by contacting us.

Third-Party Links

Our website may contain links to third-party websites or services. Please be aware that we are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. After this period, we will securely delete or anonymize your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.